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"1996BRiis10"
10% off orders over $150
through February 18th!
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"1996BRiis15"
15% off orders over $300
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Some Items Excluded

Feedback from our Customers

Our entire staff at Universal Cycles take great pride in the quality of our customer service. Below are some of the kind notes we've received from our customers. We always appreciate your feedback and your suggestions.



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I need to thank you. You have the best prices and fastest service I have ever seen. Thank you so much for your great store. Now on my favorites.

Shaun R.

February 14, 2011




WOW - great prices, fantastic service, super fast shipping, and super cheap shipping charges!!! I couldn't ask for more! I'll be back for sure! Thanks a bunch!

Doug W.

February 09, 2011




Just wanted to tell you that new $2.99 shipping on single items by regular mail is great. While I would hesitate to buy a $10 item if the shipping is UPS and pricy, the $2.99 is the same as a subway ride for me.

Fred K.

February 02, 2011




You guys were very helpful in letting me know what time I could expect my package (I was on a time crunch). Flex ship is a little confusing, but ended up getting me my package ASAP. The new $2.99 pick-a-product shipping is perfect for when I only need to order one thing. You guys are great! Keep it up!

Alex G.

January 12, 2011




Thank you for a fantastic and easy shopping experience!

Gregory R.

January 10, 2011




Wow, you matched a competitor's price, had low shipping, and delivered quickly. Great customer service, I'll be back.

Mark E.

January 06, 2011




I just received my first bike part order last night from the Oregon warehouse and I am more than pleased! You have the respect and confidence of a future patron now. Thank you!

Trevor W.

January 06, 2011




...by the way top notch service thus far, thank you for the phone call to inform me that there was a problem with this transaction... OUTSTANDING Customer service, worth being proud of and definately worth my business!!!

Dell T.

January 05, 2011




you guys are the best internet dealer i have seen. all my items arrived in a timely fashion and your prices are among the lowest. when i need some more goodies, you'll be hearing from me. thanks and happy new year, chuck.

December 30, 2010




Just wanted to drop you an email to thank you for the exceptional service. I ordered tyres on Monday afternoon and used your great value flex ship feature to have them delivered from New Mexico to Austin, and they arrived today less than 48 hours later. As I am on a cross country tour I will only be in Austin until Christmas so it was imperative they arrive in time. For them to arrive so quickly was a very welcome surprise and much appreciated. Once again thanks a lot, and I hope I get the opportunity to use your company again. So Happy Christmas, and good luck to you company in the New Year.

Barry W.

December 22, 2010




I believe UC has great customer service. I’ve spoken directly with Mark on 4 separate occasions, and he’s been most helpful. It’s nice to know I have another online option for great prices, selections and service. I’ll be back.

Jeff C.

December 21, 2010




Just picked up the order and everything arrived safe and sound, but more surprisingly super fast! Being around Christmas time I thought I wouldnt have got it until after christmas!

Thanks again Mike! I will definitly be back!

Have a great day!

Louis R.

December 17, 2010




I just wanted to thank you for your excellent customer service. I received the notice that the product had been shipped literally within just a few hours of placing my order. This type of service simply cannot be beat. Thanks so much.

Kent M

November 12, 2010




You guys rock!

I love doing busines with you.

Thanks!

Scott I.

October 06, 2010




thanks for the fast efficient service
not something you see much off any more these days!

i had the good in my hands the same day it showed up on the visa
thats FAST

cam m.

October 01, 2010




I'd like to Thank you business for it's service to me. I'm in the US military stationed overseas and like riding my bikes! You company has great products and shipping is great fast and reliable!! thanks alot and as always you one of my top 3 MTB parts companies!!

Nicholas G.

September 01, 2010




I just received my third order from you guys and just wanted to say thanks. Products and selection are terrific, prices are good and your shipping is really quick. Looking forward to my next order. Thanks again.

Martin K.

August 31, 2010




No question - Just wanted to say that it was a pleasure buying from Universal Cycles. You guys fulfilled the order, shipped it in a timely manner, and really out did all my expectations. What an excellent website with awesome service!

You have a new loyal customer. Thanks.

-Doug

August 24, 2010




I just wanted to thank you guys for the very quick turn around! Everything arrived perfectly this afternoon, and I should be up and running before the weekend.

Thanks again!

-mr

August 19, 2010




Hi Mike. Thank you so much for going the "extra mile" for me. It helped out a lot - I finished the Leadville 100 successfully in my first try, with my new parts!

Thanks again

-Cam O.

August 16, 2010




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Universal Cycles
Oregon • Pennsylvania • Minnesota • Nevada
800-936-5156


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