We are one of the original online bike shops. We carry products by hundreds of manufacturers. In addition to all of the major brands you'll find everywhere, you'll find that we stock many brands that you won't find anywhere else.
All orders from our Pennsylvania, New Mexico, or Minnesota warehouses ship the same or next business day. Between our four locations, we are less than 5 days UPS Ground away from the entire US! Also, orders can be placed conveniently online for in-store pickup at one of our retail stores.
Our flagship retail store is located in Portland Oregon on 22nd and East Burnside. Our 19,000 foot facility has over 12,000 cycling products and accessories in stock. We offer custom wheel building and bike service and repair at our Portland location.
Live Chat, Telephone, Email, and Text Message support is available 7 days a week.
Use our Custom Wheelset Builder and have our experts build up your next wheelset!
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Now is a great time to give to the Feral Cat Coalition! Universal Cycles will generously match $10,000 in gifts to FCCO through December 31st. Contribute through the Wilamette Week Give!Guide to have your donation to the Feral Cat Coalition doubled!This was my first custom wheelset from UC. I've been a customer since 2009 or so, and finally did it. Should have years ago. I live in grand Junction Colorado. I ordered the set only five days before Christmas, and It was shipped 3 days later, on 12/23; I had a new wheelset on 12/30. So... it only take 3 days longer to get a custom hand built wheelset; and you get what you want at a lower price. The wheelbuilder is easier to use than in the past some of the bugs are gone; for instance it now adds in the nipples, since they come with the rim. I got DT Swiss XM 481 rims, (they come taped) 350 hubs, XD rear, and black competition spokes. These wheels are for my Stanton Slackline (steel hardtail 140mm front suspension). I put 2.8 Maxxis minions dhf/rll 3c. The most aggressive plus tires I could find, (and they perform great). I run 18 lbs. pressure rear 16 front.
Thee wheels are awesome!! Did I mention the rims were already taped? just added the valve stems. Had no problem setting the bead, tires sealed up first try. Best wheel set I have ever owned. I've been riding them a couple months now in winter mixed conditions. The trails around here are mixed singletrack and rocky tech. big rubber is what my Stanton needed. If you are looking for a wheelset, this should be the first place you look.
Gordy
February 28, 2017
Back in April of this year I needed some new commuter tires, and had narrowed my choices down to the Conti Double Fighter and ... something else I no longer recall. I just wanted to thank the sales rep who helped me out with that choice. I got the Double Fighters and I love them. Anyways - y'all rock & keep up the good work!
Gabrielle
October 08, 2016
Universal Cycles rocks! Fast shipping, fair prices and a no hassle warranty policy! My goto store on cycling gear!
Joseph B.
September 20, 2016
Just want to say thanks for your outstanding service. I recently placed an order for a Garmin 820, and as I waited for the status of my order to change from "Processing" to "Shipped", I received an email from you providing the UPS tracking number. "Great" I said to myself. This was the day after I placed my order. When I went to the UPS website to check, the site reported the item was delivered. "This must be some mistake, I just placed the order yesterday". I went to the front door just to be sure, and lo and behold, there was my package!! Holy crap, I didn't ask for overnight delivery, just the standard free shipping! I never expected overnight delivery. THANK YOU!!
Frank P
September 17, 2016
I rarely write reviews about an online retail store. However, I took a blind chance buying an online item from Universal Cycles, and had a GREAT buying experience. Their online ordering process is smooth and reassuring. The item arrived quickly. I just wanted to take a moment to recognize and support this great retail/online shop. They are a diamond in the rough!
Matt E
September 15, 2016
I just wanted to say that I love what you do to help out cats in need...
It's actually a reason I choose to shop (often!) at UC and will continue
to do so! If I didn't live in a lousy apt these days I would probably
have more than my 2, but I can't. Anyway, Thank you : )
Jeff E
August 30, 2016
I gotta say - today is the first time I've ordered from Universal Cycles and the customer service has been top notch. I got an item price matched within seemingly seconds and an answer on my rear deraileur hangar within a few hours. I've been trying to figure out my rear deraileur hanger for months now! Looking forward to doing more business with your company. Thanks for the great experience so far.
Ramzy H
July 26, 2016
To whom it may concern. This is not a question but more of a pat on the back for excellent service. I went to your Portland, Oregon store at 2202 Burnside to ask a few questions about some upgrades on a used bike I just purchased. I was helped by an employee named Mark and I was impressed with his knowledge of bike products. He knew what he was talking about and had an attitude that was very professional and personable. I could go on and on, the most important quality I found about Mark was that he Listened to his customer. Thanks for the help.
Albert E
July 02, 2016
I just received my order from Universal Cycles. Shipping was fast... order arrived days earlier than promised. I ordered several components... all were present and accounted for. I had a question about one of the parts and customer service response was quick and helpful. Good company to do business with... I would not hesitate to order from Universal Cycles again.
David R.
February 08, 2016
I've meant to send this message for months and I've been so busy I keep forgetting. I have been a LONG TIME client of UC because I have always been very happy with your guest relations, part availability, and pricing. Last season I had problems with 3 Conti tires falling apart (bummed me out too because I have ridden only Conti for 20 years). Without hesitation UC stood behind their products and made it right by replacing them. I am a business owner and really appreciate it when other businesses do as I do to satisfy my guests. It's the little things that keep your client base happy and coming back. UC could have easily dismissed my problem over to Conti but instead stood tall and saved me the hassle/likelihood of no resolution.
Ben C.
January 11, 2016
4 Reviews
