We are one of the original online bike shops. We carry products by hundreds of manufacturers. In addition to all of the major brands you'll find everywhere, you'll find that we stock many brands that you won't find anywhere else.
All orders from our Pennsylvania, New Mexico, or Minnesota warehouses ship the same or next business day. Between our four locations, we are less than 5 days UPS Ground away from the entire US! Also, orders can be placed conveniently online for in-store pickup at one of our retail stores.
Our flagship retail store is located in Portland Oregon on 22nd and East Burnside. Our 19,000 foot facility has over 12,000 cycling products and accessories in stock. We offer custom wheel building and bike service and repair at our Portland location.
Telephone, Email, and Text Message support is available 7 days a week.
|Monday - Friday:|
|10am - 7pm|
|10am - 6pm|
|10am - 6pm|
Use our Custom Wheelset Builder and have our experts build up your next wheelset!
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Trying to remember what life was like before Universal Cycles is like trying to remember what life was like before smartphones and the internet... dark times... and I was born in 1975. You guys are the best - thanks again.
December 17, 2017
I'm in a customer facing role and I understand how rare it is for customers to reach out and say everything is great and that they couldn't be happier with how our services were provided...Well, Schmitty did great! I had an issue with my Easton Haven dropper post and Schmitty went above and beyond to make sure that I was taken care of. Communication and follow through was great. It seems RaceFace gave him a bit of a run around, but ultimately we got it resolved and I got back on my bike this Sunday! Hope this email gets him recognized for employee of the month? Or a free beer & breakfast burrito? (Best breakfast EVER!)
November 14, 2017
Ordered a replacement seat for my wife’s bike. The seat was the best price on the internet (even beat Amazon). It seemed like l received the seat in the blink of an eye. Great job all around definitely 5 stars.
November 02, 2017
No real question here. Too many times the only feed back a company gets is in the form of a complaint but this time I just wanted to let you know that your company is great. Competitive prices, easy to use web site, great shipping policies. Such a pain free process to get your bike rolling again. You are my go to location for any bike related part I need. Keep it up.
September 14, 2017
Just wanted to thank the person who helped me...I needed a rear thru-axle and needed help selecting the correct size. This guy spent a decent amount of time with me - very patiently - and eventually selected an axle. When I got home to Seattle, the new axle worked perfectly. I should have gotten his name, but he was one of two people working the counter that afternoon. I appreciate the patience and knowledge of the salesperson, and the vast selection of the store. I have ordered online in the past, but I happened to be in Portland that day. Glad I stopped by. Will definitely purchase from UC again.
September 04, 2017
I wanted to THANK YOU guys/gals for being so awesome! I am not a bike rider and was just looking to purchase a gift certificate for a friend and the person who was texting me back was very helpful. I highly recommend your company and thank you guys for the great customer service. The website is very user friendly and easy to navigate. I LOVE how easy and accessible it is to get help right away and not have to wait 2 business days or how longer for response. Keep up the great work!
August 31, 2017
I just received my first order from you in record fast time. Great quality at great prices. Your web site was extremely easy to navigate. Well organized. You just won over a sole source costumer. I will order a hub soon to go with the 10 sd conversion parts that just arrived.
August 30, 2017
i just got my first set of wheels built from UC and i believe they'll be my go-to from this point on. Couldn't get the wheels i wanted (PRO4 Boost/DT EX471) built by my old source so turned to my "i know they'll have it" alternative and am very happy with the result. Although a bit more money, the quality and service is well worth the price tag and stills falls within the happy value ratio. As soon as the budget allows, i plan on having a few more wheels built here.
August 26, 2017
A couple of weeks ago, the first week of Aug I visited you Lancaster store. I was very impressed. Great prices, selection and a knowledgeable sales person. What set this store above the rest was Brad. He was really excited about his job and I just felt he would do what he could to get the products I needed. No hard sell. He just treated my wife and me as friends and recommend products that we really needed. I will continue to deal with this store because of the way Brad treated us.
August 25, 2017
Hi, I just wanted to give one of your employees kudos for the excellent customer service her provided me yesterday. Aaron the head mechanic at the Portland store went extra level to find the mystery creak on my mountain bike by taking a test ride with me then took apart and serviced the headset for me free of charge after learning my creak had not disappeared from the bottom bracket replacement he had performed previously. Aaron took the extra time and effort to help me finding the issue and he is an excellent mechanic with superb customer service skills. Please thank him again for me for his time and expertise that he always generously provides us customers.
August 10, 2017