West Coast Retail Store and Shipping
Our flagship retail store is located in Beaverton, Oregon, at 12330 Walker Road. Our 19,000 foot facility has over 12,000 cycling products and accessories in stock. We offer custom wheel building and bike service and repair at our Beaverton location.
We also have a 3500 square foot distribution center in Reno/Sparks, Nevada. This location puts us within one ground shipping day for basically all of California.
Beaverton Store Hours:
| Monday-Friday 11am - 7pm |
| Saturday 10am - 6pm |
| Sunday 10am - 6pm |
East Coast Retail Store and Shipping
Our newest retail location is located in Lancaster, Pennsylvania. The space has about 800 square feet of retail space showing off some of the amazing cycling accessories and products that we feel you would like to see, plus the "Fish Bowl", stocked with quick grab parts - chains, brake pads, tubes, cables and so on. The 3000 square foot warehouse is packed with all of the rest of the products that we offer.
Lancaster Store Hours:
Telephone, Email, and Text Message support is available 7 days a week.
Customer Service Hours
| Monday-Friday 10am - 7pm |
| Saturday 10am - 6pm |
| Sunday 10am - 6pm |
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Use our Custom Wheelset Builder and have our experts build up your next wheelset!
Just wanted to say thanks again for taking care of the warranty so quickly. I’ve been a UC customer for a long time and it’s nice to know you guys are there to help when we need it! Thanks,
Kyle H.
November 24, 2020
I stopped by to get some advice on a 700c/29 er wheel set for my new Salsa Journeyman. Your guy listened to my description: about usage (max tire size), tubeless or no, weight, and budget. He said he’d check to see what was in stock. He produced a WTB sti 23 wheel set and described where/how they were built as well as their sturdiness and heft and the reasonable price. Sold! Credible, knowledgeable, and helpful to a mature guy who enjoys good service and conversation. Thank you!
Robert B.
November 12, 2020
I just have to say after several orders I am very happy with Universal Cycles! I have noticed other vendors out of product and Universal usually has exactly what I want and at the best price. I just received an order today I had made a mistake and the folks at Universal Cycles fixed it ASAP and sent out the correct product fast and Professional. I will now make Universal Cycles my first option when I look for bike related items. Thank you!!
Ray J.
October 02, 2020
Thank you guys! Super fast service and you're the only ones who had what I needed:)
Kyle B.
September 10, 2020
I just wanted to say thank you for such great service. I broke my front derailleur and could not find any bike shop in Sonoma County, California that had the part. I have a few big rides coming up and I desperately needed that part. I ordered it on Amazon, only to be notified two days later that it was no longer available. I searched Google and your store came up. I ordered the part late on Monday, August 17, it was shipped on Tuesday, and I got it on Thursday. So thank you so much. If I ever need a part in the future, you will definitely be my go to store.
Charlene W.
August 20, 2020
I arrived way before you opened and had a great time riding the area, it’s parks and green/trail ways. I’m actually glad you’ve moved now. I’ll be planning me some area rides for next time. Thank you very much for forcing me to enjoy such a nice day in such a beautiful area.
Alan C.
July 14, 2020
Super fast shipping, great communication, and order was well packaged and secure. I absolutely will look here first for my next inquiry for parts!!!
Thank you!!!
Todd B.
June 25, 2020
Hi, I just want to let you know that I was thrilled to receive my new Salsa Woodsmoke today - it was expertly packaged and arrived in perfect shape. Additionally, I ordered a dropper post along with the bike. Without me even asking, the assembly team installed and set up the new post - what a great surprise! I expected to be watching youtube tutorials and figuring out this install myself. Finally, I appreciated that my assembler listed the date of assembly as "Juneteenth, 2021". Respect. Thanks for a great deal and a great experience with your shop. Happy Trails,
Ross H.
June 25, 2020
Appreciate the quick service, quality products and friendly, timely correction on shipping mistake. It's a pleasure doing business with y'all, & I will be back.
Karl C.
June 20, 2020
Hi and good morning. The parts I ordered arrived yesterday. The items were packaged correctly in a proper box. There was packing material in the box so the parts didn't move around. Box was taped nicely and labeled well. Wow, great to see the attention to detail! Thought I would point this out to you as one is usually advised about mishaps.....A box from [...] is typically incorrect-wrong size, no packing, not closed correctly. Great to get a proper shipment. Well done and have a nice weekend. Thank you,
Peter S
June 19, 2020
