$7.99 Flat Rate Ground Shipping
Free Shipping on Orders Over $150
$4.99 Pick-a-Product Shipping

Contact Us with Questions

Trying to figure out if it will work on your bike? Forget to put something on your order? Live Chat, Telephone, Email, or Text Message us! Or use the contact form below! We'll be happy to help!

Please use any of the methods shown below to contact us, or visit one of our Retail Stores.

Customer Service Hours
Telephone, Email, Live Chat, Online
Monday - Friday: 10am - 7pm
Saturday - Sunday: 10am - 6pm

Portland Retail Store Hours
Monday - Friday: 10am - 7pm
Saturday - Sunday: 9am - 6pm

View store info & directions

All times listed in Pacific Standard Time

Send us your question or comment

You will receive an answer within 15 minutes via email during our regular customer service hours. Or, try our live support chat or call or text us for an instant answer to your question!


To ensure delivery of our emails to your inbox, please add our "From" address (sales@universalcycles.com) to your address book, trusted sender list, or white list in your email application. Please see here if you have questions.

Meet our support staff

Newsletter Sign-Up

Follow us on
Facebook and Twitter

Videos and Photos on
YouTube and Flickr

footer_cards Shimano Authorized Mail Order Retailer

Universal Cycles
Oregon • Pennsylvania • Minnesota • New Mexico

Portland Oregon Retail Store
2202 E. Burnside St.
Portland, OR 97214
Store Info, Hours, Directions

Lancaster Pennsylvania Retail Store
246 Granite Run Drive
Lancaster, PA 17601

© 2003 - 2016 -- Universal Cycles