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Contact Us with Questions

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Please use any of the methods shown below to contact us, or come visit us at our retail store in Beaverton, Oregon.

For questions on orders you have already placed or received, please contact us through the e-mail on your order confirmation.


(800)936-5156 or (503)716-8866

Customer Service Hours
Telephone, Email, Text, Online
Monday - Friday: 10am - 7pm
Saturday: 10am - 6pm
Sunday: Closed
* Pacific Standard Time

Beaverton, Oregon Store Hours
Monday - Friday: 11am - 7pm
Saturday: 10am - 6pm
Sunday: Closed
* Pacific Standard Time
Mondays: Will Call Only. In Store sales and service not available. Orders placed online for In-Stock products will be Ready for Pick Up within 1 hour.

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Meet our support staff


Shimano Authorized Mail Order Retailer

Oregon • Pennsylvania • Colorado
(800)936-5156 or (503)716-8866

Beaverton, Oregon Retail Store
12330 SW Walker Road
Beaverton, OR 97005-1403
Store Info, Hours, Directions

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